How to activate LIC WhatsApp services

LIC’s services are now available on WhatsApp. check details

How to activate LIC WhatsApp services

Life Insurance Corporation of India (LIC) on Friday introduced its first interactive ‘WhatsApp service’ for its policyholders. This service will be available only to those policyholders who have registered their policies on the LIC portal. Policyholders can register their policies on the Customer Portal available at

How to activate LIC services on WhatsApp?

Policyholders who have registered their policy on the LIC portal will be able to access these services by saying ‘HI’ on WhatsApp to mobile number 8976862090.

LIC WhatsApp Number

LIC whatsapp number is 8976862090. Only policyholders registered on LIC portal can use WhatsApp services of LIC.

Here is the list of services that are available

  • Premium Payable
  • Bonus Information
  • Policy Position
  • Loan Eligibility Quotation
  • Loan Repayment Quotation
  • Loan interest payable
  • Premium Payment Certificate
  • Details of ULIP-Units
  • lic service link
  • Opt In/Opt Out Services
  • End the conversation

How to Register for LIC Online Services?

The following items should be kept in hand by the policyholders to register for the online services available through the LIC portal: Policy Number for your own life and the life of any minor children, Installment premiums (full payment but excluding Service Tax or GST), Scanned copy of Passport or PAN Card with file size less than 100 KB.

  1. Go to and go to the option “Customer Portal”.
  2. Click on “New User” if you have not registered for the Customer Portal earlier
  3. You need to choose your User ID and Password and then submit on the next screen.
  4. Log in using this newly generated User ID, then select “Add Policy” under “Basic Services”.
  5. Now enroll all your remaining policies, at which time your registered policies will be able to access all the basic services.
  6. When you register as an LIC Portal user, your basic information like date of birth, phone number and email address will be automatically added to the registration form.

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How to register your LIC policy on LIC portal?

Step 1: Go to and click on “Customer Portal”.
Step 2: If you have not registered for the Customer Portal earlier, click on “New User”.
Step 3: Provide the following details:
Step 4: Visit, click on the “New User” tab, choose your User-ID and Password and provide all the required information. You are now a registered Portal user.
Step 5: Click on the “e-Services” tab, log in using the User ID created by you, and register your policies for using the e-Services by filling the form provided.
Step 6: Print the form, sign it and upload the scanned image of the form.
Step 7: Upload the scanned image of PAN Card or Aadhar Card or Passport.
Step 8: After verification by LIC offices, an acknowledgment e-mail and SMS will be sent to you. Now you are ready to take advantage of our e-services.
Step 9: Click on the submit button
Step 10: Select the User ID and Password of your choice and submit.
Step 11: Login and click on the option of ‘Basic Services’>”Add Policy”
Step 12: Enroll all your remaining policies.

How to register for LIC on WhatsApp?

Keep these documents ready: Policy number, Premium premium for the policy, and Scanned copy of passport or PAN card (file size < 100kb). Now, follow these steps:
(1.) Go to, and go to the option ‘Customer Portal’.
(2.) If you have not registered earlier, click on ‘New User’.
(3.) Choose your User ID, Password and submit the same on the next screen.
(4.) Under ‘Basic Services’, after logging in with your User ID and Password, select ‘Add Policy’.
(5.) Now, register all your policies which you can access through basic services.
(6.) Also, when you register on the Portal, all your basic details are automatically included in the registration form.

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